Principles Of Management: PLOC Framework Course

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About Course

Tababarkan afarta qeybood ka kooban  waxaa si gaar ah loogu talagalay Maareeyaha cusub ee Waaxda B2C ee Maalco Foods. Iyadoo la adeegsanayo qaab-dhismeedka maareynta ee caanka ah ee PLOC (Planning, Organizing, Leading, Controlling), koorsadani waxay dhisi doontaa aasaas adag oo aqooneed  kuna  saabsan mabaadi’da maareynta ee muhiimka ah, kuwaas oo si toos ah loogu dabaqayo hoggaaminta hindisaha cusub ee B2C ee shirkadda Maalco Foods.

Ka qaybgalayaashu waxay baran doonaan sida loo:

  1. Qorsheeyo (Plan): Fahmo istaraatiijiyadda B2C ee Maalco, dejiyo hadafyo SMART ah oo la jaanqaadaya KPIs-ka shirkadda (iibka, qanacsanaanta macaamiisha, hufnaanta gaarsiinta, joogtaynta maaliyadeed), abuuro qorshooyin  wax ku ool ah, iyo adeegsiga farsamooyinka qorsheynta casriga ah.
  2. Habeeyo (Organize): Qaabeeyo shaqada waaxda, qeexo doorarka iyo mas’uuliyadaha kooxda kala duwan (Wakiilada Iibka, Shaqaalaha Adeegga Macaamiisha, Darawallada, Maareeyaha Maamulka/Suuqgeynta), maareeyo kheyraadka muhiimka ah sida gaadiidka, si wax ku ool ah u wakiisho hawlaha, iyo hubinta isku dubarid siman.
  3. Hoggaamiyo (Lead): La qabsado hababka hoggaamineed ee kala duwan, dhiirigeliyo xubnaha kooxda ee kala duwan, si wax ku ool ah ula xiriiro, u hago horumarinta kooxda,uu u maareeyo khilaafaadka, loona bixiyo tababar wax ku ool ah.
  4. Kormeero (Control): Loola socdo waxqabadka marka loo eego bartilmaameedyada la qorsheeyay, la falanqeeyo weecashada la ga weecday ahdaafta la qorsheeyey, la qaado tallaabooyin sixid ah oo ku habboon, loona adeegsado xogta si loo wado horumar joogto ah loona toosiyo qorsheynta mustaqbalka.

Koorsadu waxay si weyn u adeegsaneysaa tusaalooyin iyo daraasado  la xiriira hawlaha B2C ee Maalco Foods iyo suuqa Muqdisho. Marka uu  dhammaysto, maareeyuhu wuxuu si fiican diyaar ugu noqon doonaa inuu si kalsooni leh u hoggaamiyo waaxda B2C, u kaxeeyo kooxdiisa dhanka guusha, iyo inuu si weyn uga qayb qaato koritaanka Maalco Foods.

Duration: 4 Maalmood

Language: sharaxaad Somali ah (oo leh Eraybixin Maareyn oo Ingiriis ah)

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Course Content

Introduction: Welcome to B2C Management at Maalco
Provides a general introduction to the new B2C Department Manager role, outlines the strategic importance of Maalco Foods' B2C initiative, and introduces the PLOC (Planning, Organizing, Leading, Controlling) management framework that forms the foundation of this course.

  • Introduction
    00:00
  • Cutubka 1aad: Qorsheynta – Imtixaan

Module 1: Planning – Charting the Course for Success
This module focuses on the essential planning function. Learn how to align departmental plans with Maalco's B2C strategy, set effective SMART goals linked to company KPIs (sales, customer satisfaction, delivery efficiency, financial sustainability), develop actionable plans, and utilize forecasting and modern planning techniques relevant to the Mogadishu market.

Module 2: Leading – Inspiring Performance
This module delves into the human side of management. Explore different leadership styles, learn techniques to motivate the distinct teams within the B2C department, master effective communication strategies, understand team development stages, manage conflict constructively, and apply practical coaching methods to enhance individual and team performance.

Module 3: Organizing – Structuring for Efficiency
Once plans are made, this module explores how to effectively organize resources – people, fleet, and information – to achieve goals. Learn about organizational structure, defining roles and responsibilities for the diverse B2C team (SRs, CSRs, Drivers, Admin/Marketing Mgr), effective delegation, and coordinating workflows both within the department and with other Maalco functions.

Module 4: Controlling – Ensuring Performance and Achieving Goals
The final module completes the management cycle by focusing on control. Learn how to monitor performance against KPIs, utilize the three-step control process (measure, compare, act), apply different types of controls (feedforward, concurrent, feedback), and use performance data to take corrective action, drive continuous improvement, and inform future planning. The final module completes the management cycle by focusing on control. Learn how to monitor performance against KPIs, utilize the three-step control process (measure, compare, act), apply different types of controls (feedforward, concurrent, feedback), and use performance data to take corrective action, drive continuous improvement, and inform future planning. The final module completes the management cycle by focusing on control. Learn how to monitor performance against KPIs, utilize the three-step control process (measure, compare, act), apply different types of controls (feedforward, concurrent, feedback), and use performance data to take corrective action, drive continuous improvement, and inform future planning.

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